Started First Business
Owner, Brandon Mitchell, first launched a website design business to serve the needs of local businesses and organizations.
Tech365 is a small business in the great city of Noblesville, IN, which provides IT support to small and medium sized businesses and organizations. Our services range from IT and network support, website design, data backup, monitoring, and an array of others.
We’re an organization’s one-stop, trusted source for year-round support.
We aren’t the biggest, nor do we ever want to be. We intentionally run our company with a smaller, more manageable staff, with which we can avoid excessive overhead. This setup allows us to be responsive to our clients’ needs. While we aren’t the biggest, our clients tend to think of us as one of the BEST, and that’s what we strive for each and every day.
It’s Thursday evening about 7, and you’re working late on a major presentation for the morning. In a few minutes, you’ll be done and headed home for dinner. Unexpectedly the power flickers, and then the computer won’t restart. It’s flashing error messages with gibberish that you don’t understand, and you don’t know how to fix it. Frustrated, you’re really not sure what to do. An onslaught of fear creeps in with the realization that you may have just lost months of crucial data because the computer has crashed and your data isn’t properly backed up.
With dread, you call your bosses to let them know what has happened, but they don’t answer. In a last ditch effort, you reluctantly call a co-worker in the hope they can provide good advice.
Your co-worker asks, ”Have you looked under the mouse?”
Confused, you ask, “What do you mean, under the mouse?”
The co-worker responds, “Tech365, our IT company, puts their contact information on a mousepad so that when you need anything you can call, chat, or email them.”
You lift up your computer mouse, see the mouse pad with its “Tech365” logo, and then quickly call their support line printed on it. Two rings, wow! Then, out of surprise, a very welcome voice answers. You explain the issue, and within the hour the computer is back to work – doing its thing! Brandon, the Tech365 guy who saved my night, even remained onsite until my computer comfort-level returned.
As you are driving away from work, you joyfully call home saying that you are on your way. The next morning you give your presentation. All the leaders were delighted, and it ended up changing the course on how you do business.
Tech365 didn't open its business overnight but has taken years to get to where we are now. Below is an estimated timeline of where we came from and where we plan to go.
Owner, Brandon Mitchell, first launched a website design business to serve the needs of local businesses and organizations.
While obtaining a Bachelor's degree in Informatics with a cognate in Human Centered Computing & Design, Business, and Telecommunications, owner Brandon Mitchell accepted an instructor role at Indiana to teach Computers & Computing for 2.5 years.
While pursing an undergraduate degree at Indiana University owner Brandon Mitchell opened an office in Indianapolis, Indiana. The office served as the first permanent location to serve small, medium, and large businesses including Fortune 500 companies.
In early 2014, we set out and built a Comprehensive Property Management Platform for Renaissance Rentals including providing ability for tenants to create work orders, employees to track time, automating lease signings, and a plethora of other features greatly increasing the productivity and automation of how the company is ran.
Seeing the ever growing need for IT support in Noblesville as well as the amazing community we decided relocated our office there.
We relocated our office from downtown Noblesville to north of the city to an office that provided greater space and easier parking. On May 19, we had a successful ribbon cutting with the Noblesville Chamber of Commerce.
Know that your organization is supported local reps, not an outsourced helpdesk.
By implementing valuable solutions we're able to save our clients money and resources.
We proactively prepare and implement solutions that help mitigate disastrous security issues.
We listen and understand the needs and implement valuable solutions accordingly.
Our success is dependent on the success of our clients. If it isn't valuable, we don't do it.
No matter where your organization goes, Tech365 is always ready to adapt and assist.
If your business or organization is ready to have a trusted, dedicated support team who will understand its needs and provide valuable solutions, then complete the form and we'll contact you to get the process started.
Otherwise, feel free to call us at (317) 762-8362, email at contact@tech365.support, or via online chat.