White Glove Managed IT In Indiana

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WHITE GLOVE MANAGED IT

Comprehensive IT Support With One Monthly Plan

Tech365 managed your IT like it's our own. With one monthly plan, support, security, monitoring, and backups are handled as one system.

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What's Covered With White Glove Managed IT

White Glove Managed IT is designed to eliminate vendor juggling and "that's not included" conversations. 

LET'S START WITH A COMPLIMENTARY IT CONSULTATION

Let’s have a clear conversation about your IT, your questions, and what support would actually help.

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THE DAY-TO-DAY EXPERIENCE

How Managed IT Changes Your Business

When IT is handled consistently, it stops demanding attention. Work moves forward without constant interruptions, surprise issues, or last-minute scrambles. Decisions feel easier, changes feel more controlled, and technology supports the business instead of pulling focus away from it.

Working with Tech365 has been one of the best decisions for our business. They handled everything from basic IT to complex audio and video systems with skill, efficiency, and care. If we could give them 7 stars, we would!

SUCCESSFUL IT FOR YOUR BUSINESS

Complete IT Management With One Monthly Plan

Local, business-focused IT with 24/7 protection, proactive support, and both onsite and remote service in one plan.

WE SECURE IT

WE SUPPORT IT

WE SUSTAIN IT

Our Promise

Technology should never slow your business down. We manage your IT with intention so decisions feel easier and work moves forward.

Tech365 is incredibly responsive and consistently delivers thoughtful, reliable IT support whenever it is needed. I trust them fully with our technology, and they have always followed through with high quality service and strong attention to detail.

THE Tech365 DIFFERENCE

Why Local Businesses Choose Tech365

We keep operations running, systems secure, and your team supported.

An IT Partner, Not Just Another Vendor

We do more than fix things when they break. We work alongside your business to keep all tech systems running so you can focus on growth, not IT issues.

Built For Your Business

Every business is different. We support the way you work plus the connections between your applications, devices, & systems so everything runs seamlessly.

Ready When You Need Us

Downtime costs time and money. If something goes wrong, we respond fast with remote help and onsite visits to keep your business moving forward.

Protecting What Matters

Your data is your business. We keep you secure with safeguards, verified backups, and audit-ready documentation so you can operate with confidence.

Scalable Growth

Adding employees, devices, or a new location? We plan and set up the tech, onboard new staff, and make sure Wi-Fi, phones, and systems just work.

SMART IT MADE SIMPLE

Our Process For White Glove Managed IT

Learn Your Environment

We start by understanding how your business runs, who uses your systems, and what matters day to day.

Build The Foundation

Systems, access, security, and documentation are organized into a clear setup to reduce issues.

Support Daily Operations

Technology is maintained so work continues smoothly and help is available when issues come up.

Plan For What’s Next

As your business changes, technology decisions are guided by long-term stability and budget.

MANAGED IT AT WORK

Turning Common Issues Into Non-Issues

Most technology issues start small. Managed IT is about catching them early and addressing them before they interrupt your team or slow the business down.

These are common situations businesses face. Managed IT keeps them from becoming real problems:

Backups are monitored and tested regularly so data is available when it’s needed.

Access is reviewed and adjusted so the right people have the right permissions.

Email protections and user guidance reduce the risk of harmful messages getting through.

Security tools are managed together so protection stays consistent and clear.

Updates are scheduled and managed to minimize disruption during work hours.

Systems are watched continuously so issues are noticed and handled early.

Planning and regular reviews help decisions stay thoughtful instead of rushed.

As the business grows, systems are adjusted to stay aligned and supported.

Important system information is organized and documented in one place.

Monitoring continues outside business hours so issues are addressed promptly.

IF ANY OF THESE SOUND FAMILIAR, LET'S TALK

Give us a call to talk with a White Glove IT Support Specialist. 

SERVICES OVERVIEW

How We Deliver Managed IT

Clear Technology Standards

Consistent systems make issues easier to prevent, manage, and resolve.

Proactive Monitoring & Maintenance

Systems are monitored to catch issues early and keep work moving.

Built-In Security & Protection

Security is built into how systems, access, and data are managed.

Reliable Backup & Recovery

Data is protected and recoverable if something unexpected happens.

Support That Adapts As You Grow

Technology support adjusts as your business grows and changes.

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WHY SECURITY MATTERS

Clear Security Standards For Business

Unsecured Network

Secured Network With Tech365

Security audits fail or risks go unnoticed

Security aligns with industry standards and expectations

Employees fall for phishing emails

Suspicious emails are filtered before reaching inboxes

Intrusions remain unnoticed for days

Unusual activity is flagged and brought to attention

Malware bypasses outdated protection

Enterprise level anti-malware protection

Guest WiFi exposes business systems

Staff and guest WiFi access are kept separate

Open ports leave systems exposed

Network entry points are controlled and limited

Sensitive data is sent without protection

Data is shared using secure methods

Unauthorized logins go unchecked

Access activity is tracked and reviewed

Vulnerabilities remain unpatched

Updates are applied on an ongoing basis

No backups leave files unrecoverable

Backups are maintained with recovery planning

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WHY SECURITY MATTERS

Clear Security Standards For Business

Secured Network With Tech365

Suspicious emails are filtered before reaching inboxes

Stops the most common entry point for attacks

Unusual activity is flagged and brought to attention

Catches problems early instead of after damage is done

Staff and guest access are kept separate

Prevents visitors or personal devices from reaching business systems

Network entry points are controlled and limited

Reduces exposure to outside threats

Backups are maintained with recovery planning

Ensures the business can recover if something goes wrong

Security aligns with industry standards and expectations

Helps avoid audit issues and insurance problems

Enterprise-level anti-malware protection

Protects systems from common and advanced threats

Updates are applied on an ongoing basis

Closes security gaps before they can be exploited

ENDPOINT DETECTION & RESPONSE

Stronger Protection For Every Device

Your team depends on their computers to get the job done. We monitor every device in your company in real time to catch digital threats before they can lock your files, steal your data, or bring your workday to a halt.

WHY DEVICE PROTECTION MATTERS

RANSOMWARE HIT 67% OF ORGANIZATIONS IN 2024

Early detection and rapid response are critical to stopping threats before they spread.

Source: Sophos State of Ransomware 2024

See how proactive IT protection helps reduce risk across your business.

Your team depends on their computers to get the job done. We monitor every device in your company in real time to catch digital threats before they can lock your files, steal your data, or bring your workday to a halt.

WHY DEVICE PROTECTION MATTERS

RANSOMWARE HIT 67% OF ORGANIZATIONS IN 2024

Early detection and rapid response are critical to stopping threats before they spread.

Source: Sophos State of Ransomware 2024

COMPLIANCE & DATA PRIVACY

Clear Standards for Data & Access

Compliance is not about paperwork or red tape. It is about protecting your data, your reputation, and your ability to keep doing business. With Tech365, compliance is built into how your technology is set up, secured, and supported so expectations are met without added stress.

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DATA BACKUP & DISASTER RECOVERY

Data Backups Are Not An Option

Backup and disaster recovery are required for every White Glove Managed IT client because reliable support depends on reliable recovery.

HOSTED BUSINESS PHONE

Connecting Teams and Customers Clearly

Clear communication keeps your business moving. Tech365 provides hosted business phone systems that are reliable, easy to manage, and designed to support teams as they grow and change.

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THE MANAGED IT MODEL

Technology Works Better Together

Your business depends on many connected systems working at the same time. Managed IT ensures those systems are managed together, not separately.

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Secure Foundation

Everything starts with a strong, secure base. Devices, networks, and data are protected through consistent standards, active monitoring, and reliable backups. This foundation reduces risk, minimizes disruption, and creates the trust your business needs to operate with confidence.

With a secure foundation in place, day-to-day work runs more smoothly. Systems stay online, issues are addressed quickly, and employees can focus on their jobs instead of technology problems. Reliable support reduces friction and keeps productivity moving forward.

Technology touches every part of the business. Managed IT brings devices, software, users, and vendors into one coordinated system. Fewer gaps, clearer ownership, and better alignment mean issues are resolved faster and nothing falls through the cracks.

As your business evolves, your technology should support that growth, not slow it down. Managed IT includes lifecycle planning, scalability, and forward-looking guidance so technology decisions are intentional, budgets are predictable, and growth feels manageable instead of reactive.

RELATIONSHIPS OVER INVOICE

What Partnership Means To Tech365

We're There When You Need Us

Onsite, by phone, or remote, we resolve issues & keep your team productive.

We Learn Your Business

We listen first, then tailor support that fits your goals, systems, & growth plans.

We Support Your Whole System

We align tech, security, & strategy so everything runs smoothly together.

We're Here For The Long Haul

We guide your growth & innovation with steady, realiable local IT support.

BUSINESSES WE SERVE

IT Support Designed For Real-World Business

Tech365 provides managed IT services for businesses across many industries. We support the systems that keep daily operations running.

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When a shared printer stops working, there can be several possible causes, and it often takes a few checks to identify the issue.

Here is how we typically approach printer problems in an office setting:

Checking how the printer is connected and who is affected
Reviewing printer status, errors, and queued jobs
Confirming computers are pointing to the correct printer
Updating or reinstalling printer software if needed
Testing printing once changes are made to confirm results

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically help recover files and protect data going forward:

Identifying what data is missing and where it was last stored
Checking available backups and recovery points
Attempting safe file recovery without causing further damage
Confirming what can and cannot be restored
Putting backup and disaster recovery protections in place for the future

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically make sure systems remain secure:

Checking the affected device for any unusual activity
Confirming email, account access, and passwords are still protected
Reviewing recent activity to ensure nothing unexpected occurred
Removing anything unsafe if it is found
Helping reduce future risk by implementing simulated phishing emails

Server outages happen, and there are clear steps we take to restore access and minimize disruption.

Here is how we typically help get teams back up and running:

Identifying what caused the outage and how widespread it is
Bringing critical systems and access back online safely
Checking data integrity to make sure nothing was lost or corrupted
Reviewing server health to prevent repeat issues
Putting safeguards in place to reduce future downtime

When Wi-Fi goes in and out, it is usually tied to a few common setup or signal issues.

Here are some of the things we look at to help get Wi-Fi working more consistently:

Making sure Wi-Fi coverage reaches all the areas you need it
Checking for signal interference from nearby devices or networks
Reviewing router placement and basic configuration
Confirming equipment and software are current
Helping reduce ongoing connection problems over time

Slow computers are usually caused by a few common issues, and they are typically fixable.

Here is how we typically help with slow computer issues:

Removing unnecessary background programs and system clutter
Freeing up storage that can slow performance
Fixing update or software conflicts
Checking hardware for early signs of wear
Keeping systems maintained to help prevent future slowdowns