(317) 762-8362
Mon - Fri 9AM to 5PM & By Appointment
8500 Keystone Crossing Suite 420, Indianapolis, IN 46240
LET'S CHAT
BOOK A CONSULTATION

Tech365 Managed Data Backup & Recovery

Data loss can happen without warning, and the impact on your business can be significant. We provide managed backup solutions that protect your data, verify recovery is possible, and ensure your business has a clear path forward when something goes wrong.

Protect critical business data across systems, devices, and cloud environments

Verified backups to ensure your data is recoverable when needed

Reduce risk from ransomware, hardware failure, and human error

PROBLEMS WE SEE EVERY DAY

Common Backup Issues Businesses Run Into

These are the backup-related problems businesses deal with on a regular basis. Most aren’t discovered until something goes wrong and data is needed.

ASSUMED BACKUPS WERE WORKING

Computer went down and files can’t be accessed
Backup exists but nothing can be restored
No usable copy of data when it’s needed most

RANSOMWARE LOCKED EVERYTHING

All shared data is locked and inaccessible
Files are encrypted with no way to open them
Entire system is unusable after the attack

SERVER OR COMPUTER FAILURES

Server crashed and everything is offline
Workstations fail and important files are gone
No access to systems that run daily operations

IMPORTANT FILES WERE DELETED

Important file was deleted and can’t be recovered
Data was overwritten with no previous version
Work is lost and has to be recreated

DATA SAVED OUTSIDE PROTECTED SYSTEMS

Files saved to a desktop are no longer there
Laptop fails and stored data is gone
Important documents were never backed up

NO VISIBILITY INTO DATA BACKUPS

Backup hasn’t run and no one knew
Backup failed and there were no alerts
No clear answer on what data is actually protected

LET'S START WITH A COMPLIMENTARY IT CONSULTATION

Let’s review your current backup setup and make sure your data is protected and recoverable when it matters most.

SCHEDULE A CONSULTATION
HOW MANAGED BACKUP WORKS

What Proper Backup Looks Like In A Business Environment

A properly managed backup system is designed to protect your data, monitor for issues, and ensure recovery is possible when it’s needed. It’s not just about storing data, it’s about knowing what’s protected and having a clear path forward when something goes wrong.

Backup Setup & Coverage

Your backup system starts with identifying what needs to be protected and making sure critical data and systems are included.

Systems and data are identified and included in backup

Coverage is aligned with how the business operates

Critical systems and files are prioritized

Automated Backups

Backups run on a consistent schedule to ensure data is captured regularly without relying on manual processes.

Backups run on a consistent schedule

Data is captured without manual intervention

Backup points are created regularly

Monitoring & Verification

Backup activity is monitored and verified to confirm that data is actually being protected and can be recovered when needed.

Backup activity is monitored for issues

Failures are identified and addressed

Recovery is verified, not assumed

Recovery When Needed

When something goes wrong, there is a clear process to restore data from known backup points without guesswork.

Data can be restored from known backup points

Systems and files can be recovered when required

Process is guided and handled, not left to guesswork

WHAT MANAGED BACKUP MEANS

Backup That’s Set Up, Monitored, & Verified

Managed backup goes beyond simply storing copies of data. It’s a structured process that ensures your systems are protected, backups are monitored, and recovery is possible when something goes wrong.

Configured for Your Business

Backup is set up based on your systems, data, and how your business operates. Critical files and environments are identified and included from the start.

Runs Automatically

Backups are performed on a consistent schedule without relying on manual action. Data is captured regularly to create known recovery points.

Monitored & Maintained

Backup activity is checked for issues and failures. Problems are identified and addressed so protection is not left to chance.

Multi-Location Backup

Data is backed up both on-site and in our managed data center. This ensures your data is not dependent on a single location.

Recovery Is Verified

Backups are not just assumed to work. Systems are in place to confirm that data can actually be restored when needed.

data backups are not optional

If your business relies on its data, it needs a backup system that’s properly set up, monitored, and verified. Let’s review your current setup and make sure you’re protected.
LET'S TALK ABOUT YOUR BACKUPS
WHAT TO EXPECT FROM BACKUP

What Backup Covers and What It Depends On

Backup systems are designed to protect critical business data and provide a path to recovery when something goes wrong. At the same time, it’s important to understand what is included, what depends on proper setup, and where limitations exist.

Backup is only reliable when the data being protected is within systems that are properly managed and controlled.

What Managed Backup Covers

Servers, systems, and managed environments

Shared data stored in approved locations

Cloud platforms like Microsoft 365 when properly configured

Defined backup points based on setup and schedule

What Backup Does Not Guarantee

Recovery speed or exact timelines

Files saved only on local desktops or laptops

Data stored outside managed or approved systems

Recovery from unknown or unverified backup points

WHAT DATA BACKUP PROTECTS

What’s Included in Your Backup Coverage

Backup is designed to protect the systems and data your business depends on every day. Coverage is based on how your environment is set up and where your data is stored.

Tech365 Managed Data Backup Includes:

Servers and core systems that support daily operations
Workstations and devices within your managed environment
Shared files stored in approved network locations
Cloud platforms like Microsoft 365 when properly configured
Business data used across your team and daily operations
Defined backup points based on your setup and schedule
USER RESPONSIBILITY & TRAINING

Backup Works Best When Everyone Follows the Right Process

Backup systems are designed to protect data that is stored within the right systems and locations. Making sure your team follows consistent practices helps ensure that important data is included and protected.

Where Data Should Be Stored

Data saved to shared drives and server locations

Files stored within approved cloud systems and platforms

Business data kept out of local-only device storage

Best Practices

Consistent file organization across your team

Standard locations used for saving and accessing data

Avoid storing important files only on desktops or laptops

Training & Guidance

Guidance provided on where business data should be stored

Support for implementing consistent practices

In-house training available when additional support is needed

THE BACKUP PROCESS

From Setup to Ongoing Protection

Backup follows a structured process to ensure your data is protected, monitored, and recoverable when needed. The goal is to eliminate gaps, reduce risk, and make sure protection is consistent across your systems.

Backup Review & Planning

Review your systems, data locations, and business operations to determine what needs to be protected and included in backup coverage.

Backup Configuration & Setup

Set up backup systems based on your environment, including servers, devices, and cloud platforms where business data is stored.

Monitoring & Maintenance

Monitor backup activity for issues or failures and address problems to ensure data protection is not left to chance.

Recovery Readiness & Support

Maintain clear recovery processes and provide support when needed to restore data from known backup points.

RECOVERY & WHAT TO EXPECT

What Happens When Data Needs to Be Restored

Backup follows a structured process to ensure your data is protected, monitored, and recoverable when needed. The goal is to eliminate gaps, reduce risk, and make sure protection is consistent across your systems.

Issue Identified

The problem is reviewed to determine what happened, what systems are affected, and what data needs to be recovered.

Backup Points Reviewed

Available backup points are checked to identify what data can be restored and from what timeframe.

Recovery Process Initiated

Data is restored from known backup points based on the situation, system requirements, and available data.

Validation & Follow-Up

Recovered data is reviewed to confirm it is accessible and aligns with what was expected from the backup.

Issue Identified

The problem is reviewed to determine what happened, what systems are affected, and what data needs to be recovered.

Backup Points Reviewed

Available backup points are checked to identify what data can be restored and from what timeframe.

Recovery Process Initiated

Data is restored from known backup points based on the situation, system requirements, and available data.

Validation & Follow-Up

Recovered data is reviewed to confirm it is accessible and aligns with what was expected from the backup.

Issue Identified

The problem is reviewed to determine what happened, what systems are affected, and what data needs to be recovered.

Backup Points Reviewed

Available backup points are checked to identify what data can be restored and from what timeframe.

Recovery Process Initiated

Data is restored from known backup points based on the situation, system requirements, and available data.

Validation & Follow-Up

Recovered data is reviewed to confirm it is accessible and aligns with what was expected from the backup.

Issue Identified

The problem is reviewed to determine what happened, what systems are affected, and what data needs to be recovered.

Backup Points Reviewed

Available backup points are checked to identify what data can be restored and from what timeframe.

Recovery Process Initiated

Data is restored from known backup points based on the situation, system requirements, and available data.

Validation & Follow-Up

Recovered data is reviewed to confirm it is accessible and aligns with what was expected from the backup.

Let's Make Sure Your Business Is Protected

We’ll review your systems, identify gaps, and make sure your data is stored, protected, and recoverable when it matters most.
SCHEDULE A COMPLIMENTARY CONSULT
Mask group
WHY CHOOSE Tech365

Built for Real-World Data Protection

Protecting business data requires more than just tools. It takes the right systems, consistent oversight, and a team that understands how everything works together.

Controlled Data Environment

Data is stored and managed within systems that are properly configured and maintained, not left scattered across unknown locations.

Verified Backup & Recovery

Backups are monitored and tested to confirm data can be restored when needed, not assumed to be working.

On-Site & Off-Site Coverage

Data is protected across multiple locations, including systems within your environment and our managed data center.

Integrated with White Glove Managed IT

Backup is part of your overall IT environment, ensuring systems, security, and data protection work together.

Structured Setup Based on Your Business

Backup is designed around how your business operates, not a one-size-fits-all approach.

Ongoing Oversight & Support

Systems are continuously monitored and maintained to keep protection consistent over time.

Local Managed Data Backups Across Central Indiana

When a shared printer stops working, there can be several possible causes, and it often takes a few checks to identify the issue.

Here is how we typically approach printer problems in an office setting:

✓ Checking how the printer is connected and who is affected
✓ Reviewing printer status, errors, and queued jobs
✓ Confirming computers are pointing to the correct printer
✓ Updating or reinstalling printer software if needed
✓ Testing printing once changes are made to confirm results

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically help recover files and protect data going forward:

✓ Identifying what data is missing and where it was last stored
✓ Checking available backups and recovery points
✓ Attempting safe file recovery without causing further damage
✓ Confirming what can and cannot be restored
✓ Putting backup and disaster recovery protections in place for the future

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically make sure systems remain secure:

✓ Checking the affected device for any unusual activity
✓ Confirming email, account access, and passwords are still protected
✓ Reviewing recent activity to ensure nothing unexpected occurred
✓ Removing anything unsafe if it is found
✓ Helping reduce future risk by implementing simulated phishing emails

Server outages happen, and there are clear steps we take to restore access and minimize disruption.

Here is how we typically help get teams back up and running:

✓ Identifying what caused the outage and how widespread it is
✓ Bringing critical systems and access back online safely
✓ Checking data integrity to make sure nothing was lost or corrupted
✓ Reviewing server health to prevent repeat issues
✓ Putting safeguards in place to reduce future downtime

When Wi-Fi goes in and out, it is usually tied to a few common setup or signal issues.

Here are some of the things we look at to help get Wi-Fi working more consistently:

✓ Making sure Wi-Fi coverage reaches all the areas you need it
✓ Checking for signal interference from nearby devices or networks
✓ Reviewing router placement and basic configuration
✓ Confirming equipment and software are current
✓ Helping reduce ongoing connection problems over time

Slow computers are usually caused by a few common issues, and they are typically fixable.

Here is how we typically help with slow computer issues:

✓ Removing unnecessary background programs and system clutter
✓ Freeing up storage that can slow performance
✓ Fixing update or software conflicts
✓ Checking hardware for early signs of wear
✓ Keeping systems maintained to help prevent future slowdowns